The second-hand marketplace Users Share Displeasure About Sizing Updates
Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.
The second-hand shopping app has revised its measurement guidelines for women's and children's garments without notifying every member regarding the update.
Social Media Backlash
Many shoppers and sellers have taken to social media stating that platform listings now display a different size category versus the original listing due to the recalibration.
The company said the updated approach better aligns with similar services.
They have suggested members to review their products and adjust the sizing manually where appropriate, causing user dissatisfaction.
Sizing System Updates
Earlier, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
With some products, the size labels have been reassigned - for example a size L was formerly size 12 but now shows as UK 16-18.
Shopper Experiences
One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, based in Glasgow, explained products she uploaded featuring size 14 markings were showing in the marketplace as measurements 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.
Manual Updates
Another shopper, located in England, explained she became annoyed because the modification necessitated personal updates the sizing for "all her products".
"Personally, this is quite irritating, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she stated.
Marketplace Information
The app has more than 100 million members, with 18 million British users.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This is not the initial instance when a surprising modification within the service has received backlash: previously, the service retracted a modification concerning shipment methods after backlash from users.
